Krispy Kreme Doughnuts & Coffee Oxford Westgate

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Welcome to Krispy Kreme Doughnuts & Coffee Oxford Westgate, a delightful paradise for doughnut lovers nestled in the vibrant Westgate Shopping Centre in Oxford. Known for its iconic doughnuts and rich coffee, this establishment serves as a haven for sweet-toothed patrons and coffee enthusiasts alike.

Located at Unit Lk15 Westgate Shopping Centre, Oxford, Oxfordshire OX1 1, Krispy Kreme is not just about indulgence but also about creating memorable experiences for its customers. The stellar reviews from patrons reflect a mix of awe and appreciation for both the delectable offerings and the service provided by the staff. For instance, Magomed Sajdaev praised the outstanding service from team members Sophia and Sofia, highlighting their patience and knowledge in recommending tasty doughnut choices.

This branch especially shines when it comes to fresh selection. Damian, known as 'Evo', shared his enjoyment of sampling the freshest doughnuts while observing staff who are dedicated to superior customer service, showing how commitment to excellence is ingrained in the culture here. The genuine interactions and passion for service make a significant difference in your visit.

However, like any place, it isn't without its challenges. Some customers, like Jim Thompson and Vicky Rose, experienced minor hiccups with service, pinpointing the occasional shortcomings in staff demeanor and attentiveness. But such instances seem to be exceptions rather than the norm in this well-regarded outlet.

  • Doughnut Variety: From classic glazed options to innovative vegan selections, the range caters to all dietary preferences.
  • Coffee Pairing: Their coffee perfectly complements the sweet offerings, making it ideal for a pick-me-up during your shopping spree.
  • Community Feel: Staff training underscores a focus on customer-centric service, enhancing the welcoming atmosphere.

Visiting Krispy Kreme Doughnuts & Coffee Oxford Westgate means embracing a genuine love for exceptional doughnuts coupled with an evolving service culture. It’s more than just grabbing a sweet treat; it’s about indulging in the entire experience that this beloved brand has to offer. I highly recommend popping in for a taste of their delightful offerings and experiencing their commitment to customer satisfaction firsthand!

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Krispy Kreme Doughnuts & Coffee Oxford Westgate Menu

Location

Address: Unit Lk15 Westgate Shopping Centre, Oxford, Oxfordshire OX1 1
Phone: (186) 572-7431

🕓 Work Hours
MON 10:00 - 20:00
TUE 10:00 - 20:00
WED 10:00 - 20:00
THU 10:00 - 20:00
FRI 10:00 - 20:00
SAT 9:00 - 20:00
SUN 11:00 - 17:00

Last Reviews

  • Author: MAGOMED SAJDAJEV

    19 February 2025

    I usually don't leave reviews, but I feel like I must leave one after experiencing incredible service from Sophia and Sofia. Who was very nice and patient with me. She gave me good recommendations for doughnuts that were tasty.Doughnuts were very good but her service was beyond amazing. I hope to visit the place again in the future and be served by incredible staff like Sophia and Sofia again.If you are looking for something sweet then Krispy Kreme is the place

  • Author: Damian aka Evo.

    19 February 2025

    Called in today... Amazing choice of the freshest Krispy Kreme's.... I was assisted by Shovon a really pleasant bloke...As I was waiting for my fiancée and eating my doughnut, I was privileged to over hear Shovon training a new member of staff... The attention to detail he was teaching him about customer service, putting the customers wishes above all else was really nice to hear... The customer gets what the customer wants attitude was a breath of fresh air.Teaching him to Guide the customer so they can make their own choices and feel part of the experience...From my experience today I would definitely use this store again and whole heartedly support this type of staff training.Well done guys... Today was fantastic️️️️️

  • Author: jim thompson

    19 February 2025

    A bit disappointing. Maybe a bad day for the staff but the young girl only gave us eleven instead of twelve. We went back and she gave us the missing one we’d paid for but no smiles or apology. The guy looked very disinterested and was glued to his phone. The up sell for more doughnuts and drinks is undoubtedly company policy, but annoying. Shop looks clean and full.

  • Author: Vicky Rose

    19 February 2025

    Went to grab some of the lovely vegan doughnuts yesterday afternoon. I asked for a box of the vegan doughnuts and realised she was going to use the wrong tongs. I politely asked if she could use the vegan ones and she was very rude about it. Lots of eye rolls and tutting.It's a shame as I love these doughnuts but I'm worried the staff don't understand why they have the different tongs.